1734 Elton Road, Suite 104, Silver Spring, Maryland 20903
301.434.4300 Phone 301.434.6299 Fax  hearingstaff@auditoryservices.com 

Testimonials

These testimonials are real and sent in by our patients. We wanted to share them with you while still respecting Doctor Patient Confidentiality which is why we are using first names only. These patients have all given approval for their postings.



We have only praise and appreciation for them and the work they do.  They are always willing to help, even if it means fitting us in when we didn’t have an appointment scheduled.  Interactions have always been professional, but more importantly, friendly.  When we have presented a problem, they have presented us with a solution that has worked and have recommended products that fit our needs, not necessarily the most costly ones.  Over the years we have developed a trust and appreciation for them that keeps us traveling quit a distance instead of transferring to someone more convenient.  Also, because of our appreciation, we have highly recommended their services to friends who have also been pleased.~ Jay, Liz, and Emma




My Mom is in her 80's, and Dr. Grace has been so wonderful in serving her needs. I originally found Auditory Services through Washington Checkbook when Mom was not happy with hearing aids from elsewhere. It is well worth the trip for me to go from MD where I live, to VA where Mom lives, to pick her up and take her over to see Dr. Grace. When she had a mishap with her hearing aids the day she was moving from her home to a retirement village, Dr. Grace expedited having her hearing aids fixed, and even loaned her a replacement in the meantime. Karen is also very helpful to us.  Auditory Services is dedicated to their patients, and delivers superior service.  ~ Kay N & Loretta M



I love Auditory Services!  Dr. Jeff and Dr. Kathy, with their easy-going and compassionate manner AND endless patience, make an enjoyable experience of the quest for improved hearing.  And Karen, office manager, is unfailingly helpful.

My first hearing aids came from a university in DC.  I was never quite satisfied.  A friend recommended Auditory Services and for seven years I have been hearing happily with the hearing aids they provided.  When I need a new set I know their professionalism and expertise will serve me well. ~  Jean F.



A belated thank you for my latest digital hearing aids. They've made a world of difference. I'm hearing things clearly that I haven't heard clearly in several years. I resisted the move to digital aids for some time, but these are far superior to what I had before. Thank you so much for them, and for all your excellent care over the years. It's great to know that anytime I have a problem, major or minor, you're there to help--usually with same day service. I've dealt with several hearing professionals over the years--you are definitely tops.  
Sincerely,   Nancy K


Jeff and Kathy are justly famous for their conscientious follow-up to the initial sale and adjustment period. I bought a pair of hearing aids from them in 2006 and have never failed to be impressed with their cordial and helpful advice and help throughout the six years since. I often recommend them to my hard-of-hearing friends.


I have been a patient of Auditory Services for several years. From the initial visit, thru a hearing test, to purchasing and fitting of hearing aids, and follow up visits, my experience has always been most pleasant. In particular, Dr. Jeff is a caring audiologist who seems to be genuinely concerned with his patients, and takes the time to carefully assess my needs. The receptionist is equally as pleasant and makes me comfortable during our visits. Can’t say enough about the services of Auditory Services. They are truly one of a kind.  ~ Mary Ellen K.

 
We have been patients of Dr. Jeff Zolt for many years.    Living in Fairfax County, Virginia, we travel over 50 miles round trip to Auditory Services and feel the effort is well worth the inconvenience.    Dr. Zolt is highly knowledgeable and has the highest of integrity.    He gives efficient, professional service and personal attention.     His prices are more than fair.   We trust Jeff as if he were our son!   We highly recommend him.
 ~ Dotty & Al F.


Your service over many years has been outstanding.  After you left your downtown location and moved to Silver Spring, it would have been easy for me to seek similar services downtown.  Yet, I drive to Silver Spring because you have my confidence and you provide personal, individual attention to me.  You have my trust in all matters regarding my hearing needs.  Thank you again for your many years of support. ~ Richard


I have found Auditory Services to be a fine service. Dr. Kathy Grace has always been very helpful and professional in providing advice and help with problems.  I purchased Widex brand hearing aids there about 7 years ago and they have performed the best of several types I've had over a period of about 23 years.  If and when I decide to seek hearing aids with newer technology or design, I plan to do it through Auditory Services.
~ Michael A.


I just wanted to say Thank you Auditory service for being very close to home my mom have received nothing but great customer service here and Ms.Kathy has done the best keeping my moms hearing aid and other products up to date. I just want to say thank you all for the care. ~Christine C.

                                   

Auditory Services has been my hearing aid provider and source for maintenance and repair for more than twenty years.  Their help for me in coping with my hearing loss has had many gratifying dimensions, but the overriding characteristic that endears them to me the most is their integrity.  I’ve come to depend totally on Jeff Zolt for honest assessments of various alternative equipment, for an understanding of my particular needs, and for responsiveness to my periodic requirements for maintenance and repairs for my aids.  I appreciate his and his associates’ technical knowledge, the efficient operation of their office, and their focus on long-term relationships with their patients. --  Hal D.



I had a very satisfactory experience with Auditory Services. I was seen by Dr. Cathy Grace who combined professional skill with a warm and friendly manner. At no time did I feel pressured to choose unneeded "bells and whistles" to drive up the costs of my hearing aids. Instead, Dr. Grace listened carefully to my account of my hearing problems and, based on the results of her tests, she recommended hearing aids at a very moderate price, On top of all that, Dr, Grace was kind enough to laugh at my bad "audiological" joke! ~Alfred S



Jeff Zolt is a great audiologist. I've been going to see him for hearing aids since middle school, and he's always personable and professional. He understands how important it is for me to be able to hear in the classroom, on the lacrosse field, and now at work. There are so many different styles of hearing aids and settings, and he's helped me choose the best pair of aids for my lifestyle. Anyone at any age thinking about going to Jeff to discuss hearing aid options should. It's not worth missing out because you have a hearing loss, so be proactive and seek the hearing help you deserve. ~Jennifer G.



Although Auditory Services is a 45-50 minute drive from my house, I went to them because they were so highly recommended in Washington Checkbook, and I have been very happy with their service.  Jeff and Kathy are very competent, honest, and friendly, and I paid significantly less for my hearing aids than my ear doctor would have charged. ~Elizabeth S. Montgomery Village, MD



As a retired journalist, I did some research before purchasing hearing aids through Auditory Services.  That initial experience was not pretty.  There's a lot of advice available - much of it bad and much geared to the quick and expensive sell.  Auditory Services is professional, smart and gracious.  It educates about hearing loss and devices and follows-up in a helpful, non-intrusive manner.  Its professionals are knowledgeable; its prices competitive.  It fully deserves its solid, double-check rating in Consumer Checkbook.   ~ Christopher



Thank you for your excellent service. ~ Gerry O.
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